I had never had any of my vehicles detailed. I clean them all the time myself and keep everything in great shape. The only thing I never really thought about was the paint. Before starting the treatment, Dylan showed me the scratches and swirls all over my car. After the polishing and applying the ceramic coating, they ALL disappeared, I was so thrilled! The paint is just POPPING now! I feel so pleased with his work and detail towards my prized possessions.